Answers to frequently ask questions
The number of additional hives is calculated from the amount of BDI that has been paid. If the number of additional hives is incorrect, check on the amount that has been paid for BDI and adjust this sum as necessary in the member’s account page. This payment adjustment will amend…
If a BDI payment is made for additional hives after the 31st March in any year then no claim can be made for 40 days from the date of payment. The same applies in relation to the basic BDI included with the membership fees. If the quantity of hives is…
There are several key documents in the Help Section of eR2: ‘eReturn2 – Features and Benefits’; This gives an overview of eR2,‘Quick start User Guide”; This gives a brief outline of how the system works‘User Guide V7-4 Updated 03/04/20” ; This provides a step by step guide on how to…
Although a Branch return has been closed, items will not roll forward until the Association return has been completed. In some cases, where there are no branches, it will be necessary to set up an “Association” so that the return can be closed at Association level. If you do not…
This is usuall caused by there being a single payment line (of £0) in the accounts page. Delete this line – and the account will show no payment items. The button for the manual renewal will be activated.
If you would like to see just the total sums that your membeers have paid you may download this Excel program.It examines the downloaded Member’s payment spreadsheet and produces a list of members and the total amounts paid. Download
Schools have a very comprehensive insurance and therefore they are not covered by BBKA. We ask that schools ensure they are covered through their own policies.
Wrong Accounting period displaying when signing on. This is uaully caused because the Year End for the Association is incorrect. To change the Year End go to SETTINGS – CUSTOM FIELDS – CURRENT RETURN PERIOD and change it as appropriate.
The links do not expire – unless the member actually uses it and submits the renewal. If you change their status to lapsed, and they then renew then you would be advised in the normal way and can then set them back up again. Prospective new members who…
To reprint the BDI or Capitation invoice for any specific period follow these steps. From the UTILITIES MENU select BBKA/BDI RETURN Select the period in question On the next screen click on STEP 1 to reprint the BDI invoice or STEP 2 to reprint the Capitation invoice …