Confirmation Emails

First create your email using Email Template from the SETTINGS page.

Make sure that you select the correct “Data Source for Templates” this should be either Online renewal confirmation or Online application confirmation.  You can then select the appropriate merege fields from the Inert Field box. You should not just type in the field naje but select it from the list.

Then head to the SETTINGS – CUSTOM FIELDS page and towards the middle of the screen is where you can select select your own confirmation email to be sent either on Renewal or Application.