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Payment item not rolling forward to next period
Although a Branch return has been closed, items will not roll forward until the Association return has been completed.
In some cases, where there are no branches, it will be necessary to set up an “Association” so that the return can be closed at Association level. If you do not have any branches please contact eReturn2 support to have an Association created.
If for example your branch has a branch number of 999.0, an association will be created with the number 999.*
You will then be able to close the return at Association level 999.* and the payments will roll forward.